Refund Policy

Red Light

Return & Refund Policy

We stand behind every cap we ship. All sales are considered final. Returns are accepted only under the specific conditions outlined below.

Active policy

⚠

Damaged or defective items

The only condition under which returns are accepted

24h

Report window

48h

Review time

To be eligible, the issue must be reported within 24 hours of delivery, with clear photo or video evidence of the damage. The cap must be unworn, unused, and in its original packaging.

If approved, we will offer one of the following at our discretion: a replacement (subject to availability) or a refund to the original payment method. Requests submitted after 24 hours will not be eligible for review.

Non-returnable situations

Returns are not accepted for the following

Our caps are one size fits most. Because there is no sizing selection involved, returns based on fit preference are not accepted.

Change of mind Fit preference Normal wear and tear Minor appearance variation Outside 24-hour window

📦

Order cancellation & modification

Due to fast processing times, orders are sent to fulfillment shortly after placement. Orders may only be cancelled or modified prior to fulfillment. Once processed, an order is considered final and cannot be cancelled, modified, or refunded.

🔍

Authenticity & product condition

Each cap is photographed individually or represented accurately to reflect what you will receive. Minor variations due to lighting, screen differences, or manufacturing details do not qualify as defects.

💳

Chargebacks & payment disputes

We encourage customers to contact us before initiating a chargeback. Filing a dispute without contacting us may result in delayed resolution and loss of refund eligibility. All orders are shipped with tracking and delivery confirmation is retained.

✉

How to start a return

For damaged or defective items only